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Tidigare incidenter

23 okt 2026

Service degradation for Survey

Avslutad

Avslutad 23 okt 2026, kl. 08:08 (UTC)

Customers should now expect the sending of surveys to be restored. We will continue to monitor and make adjustments as needed.

2 tidigare uppdateringar
22 okt 2026

Precautionary Access Restrictions to the Survey Service

Avslutad

Avslutad 22 okt 2026, kl. 20:36 (UTC)

We have completed the patching to resolve the issue. The Survey Portal is now available for use.

1 tidigare uppdatering
19 okt 2026

Update on resolved incident impacting Knowledge Base

Avslutad

Avslutad 19 okt 2026, kl. 10:01 (UTC)

We want to inform you about an incident that occurred on October 19 between 10:15–11:00 CEST, which affected the Knowledge Base. During this time, users may have been unable to access the Knowledge Base.

The issue has since been resolved, and all systems are operating normally. Our team has conducted a post-incident review to ensure improved detection and response in the future.

We apologize for not reporting this in real-time and for any inconvenience caused. If you experienced issues duri...
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