Previous incidents
Update on resolved incident impacting the Atlas Platform
Resolved Sep 15 at 03:31pm CEST
We want to inform you about an incident that occurred on September 13 between 22:36–23:30 CEST, which affected the Atlas Platform services and functions. During this time, users experienced loss of functionality.
The issue was caused by a configuration error in how certain services connected to the cache. After an automatic failover, some requests continued pointing to the wrong node, which was in read-only mode.
We resolved the issue by updating all services to use the correct cluster conn...
Service degradation for Swedish Inbound voice calls
Resolved Sep 02 at 08:47am CEST
The issue affecting Inbound Swedish voice calls has been fully resolved. Systems are now operating normally. We apologize for the disruption and appreciate your understanding. If you continue to experience any problems, please contact our Helpdesk at helpdesk@connectel.se or +46 771 12 12 10.
2 previous updates