Previous incidents

The issue affecting voice calls has been fully resolved. Systems are now operating normally. We apologize for the disruption and appreciate your understanding. If you continue to experience any problems, please contact our Helpdesk at helpdesk@connectel.se or +46 771 12 12 10.

The issue affecting voice calls has been fully resolved. Systems are now operating normally. We apologize for the disruption and appreciate your understanding. If you continue to experience any problems, please contact our Helpdesk at helpdesk@connectel.se or +46 771 12 12 10.

We would like to inform you of an incident that occurred on March 30th between 09:15 and 09:55 CEST, which impacted voice services. During this time, users may have experienced delays and an inability to handle voice calls.

The issue has been resolved, and all systems are now operating normally. A post-incident review has been conducted to improve detection and response going forward.

We apologize for not communicating this in real time and for any inconvenience caused. If you experienced i...