We want to inform you about an incident that occurred on May 6th between 11:20-11:25 CEST, which affected Atlas web. During this time, users may have experienced temporary service degradation, forced logouts.
The issue has since been resolved, and all systems are operating normally. Our team will conduct a post-incident review to ensure improved detection and response in the future.
We apologize for not reporting this in real-time and for any inconvenience caused. If you experienced issues during that time and need support, please contact our Helpdesk at helpdesk@connectel.se or +46 771 12 12 10.