We want to inform you about an incident that occurred on November the 9th between 19:20 and 20:15 CEST, which affected Atlas Voice. During this time, users may have experienced service disruption in call functionality.

The issue has since been resolved, and all systems are operating normally. Our team has conducted a post-incident review to ensure improved detection and response in the future.

We apologize for not reporting this in real-time and for any inconvenience caused. If you experienced issues during that time and need support, please contact our Helpdesk at helpdesk@connectel.se or +46 771 12 12 10.

We want to inform you about an incident that occurred on November the 7th between 13:24 and 14:10 CEST, which affected Atlas Voice. During this time, users may have experienced service disruption in call functionality.

The issue has since been resolved, and all systems are operating normally. Our team has conducted a post-incident review to ensure improved detection and response in the future.

We apologize for not reporting this in real-time and for any inconvenience caused. If you experienced issues during that time and need support, please contact our Helpdesk at helpdesk@connectel.se or +46 771 12 12 10.