We want to inform you about an incident that occurred on June 30 between 13:39 and 13:51 CEST, which affected Atlas Voice. During this time, users may have experienced service degradation and the inability to make or receive calls.

The issue has since been resolved, and all systems are operating normally. Our team has conducted a post-incident review to ensure improved detection and response in the future.

We apologize for not reporting this in real-time and for any inconvenience caused. If you experienced issues during that time and need support, or would like to receive a RFO, please contact our Helpdesk at helpdesk@connectel.se or +46 771 12 12 10.