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Some services are degraded

Landing Page

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100% uptime

Operational

Feb 16, 2026

Operational

Feb 17, 2026

Operational

Feb 18, 2026

Operational

Feb 19, 2026

Operational

Feb 20, 2026

Operational

Feb 21, 2026

Maintenance ended

Under maintenance for 30 minutes

Feb 22, 2026

Operational

Feb 23, 2026

Operational

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Operational

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Operational

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Operational

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Operational

May 14, 2026

Operational

May 15, 2026

Operational

May 16, 2026

Response times

API

The API response and latency may vary depending on the specific endpoint utilized

100% uptime

Operational

Feb 16, 2026

Operational

Feb 17, 2026

Operational

Feb 18, 2026

Operational

Feb 19, 2026

Operational

Feb 20, 2026

Operational

Feb 21, 2026

Maintenance ended

Under maintenance for 30 minutes

Feb 22, 2026

Operational

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Operational

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Operational

Feb 25, 2026

Operational

Feb 26, 2026

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May 07, 2026

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May 08, 2026

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May 09, 2026

Operational

May 10, 2026

Operational

May 11, 2026

Conversation download API functionality has bee...

Degraded for 8 hours and 42 minutes

May 12, 2026

Degraded

Degraded for 1 day

May 13, 2026

Degraded

Degraded for 1 day

May 14, 2026

Degraded

Degraded for 1 day

May 15, 2026

Degraded

Degraded for 22 hours and 53 minutes

May 16, 2026

Response times

Search response and latency may vary depending on the search string.

100% uptime

Operational

Feb 16, 2026

Operational

Feb 17, 2026

Operational

Feb 18, 2026

Operational

Feb 19, 2026

Operational

Feb 20, 2026

Operational

Feb 21, 2026

Maintenance ended

Under maintenance for 30 minutes

Feb 22, 2026

Operational

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May 16, 2026

30 days ago

60 days ago

90 days ago

Today

Websockets

99.996% uptime

Operational

Feb 16, 2026

Operational

Feb 17, 2026

Operational

Feb 18, 2026

Operational

Feb 19, 2026

Operational

Feb 20, 2026

Operational

Feb 21, 2026

Maintenance ended

Under maintenance for 30 minutes

Feb 22, 2026

Operational

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Downtime

Down for 2 minutes

Apr 16, 2026

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May 05, 2026

We want to inform you about an incident that oc...

Down for 3 minutes

May 06, 2026

Operational

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May 16, 2026

30 days ago

60 days ago

90 days ago

Today

Voice SBC Gateway Primary

PSTN Gateway and voice routing services

100% uptime

Operational

Feb 16, 2026

Maintenance ended

Under maintenance for 30 minutes

Feb 17, 2026

Operational

Feb 18, 2026

Operational

Feb 19, 2026

Operational

Feb 20, 2026

Operational

Feb 21, 2026

Maintenance ended

Under maintenance for 30 minutes

Feb 22, 2026

Operational

Feb 23, 2026

Operational

Feb 24, 2026

Operational

Feb 25, 2026

Operational

Feb 26, 2026

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Feb 27, 2026

Maintenance ended

Under maintenance for 15 minutes

Feb 28, 2026

Operational

Mar 01, 2026

Operational

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Operational

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Operational

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Operational

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Operational

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Mar 07, 2026

Maintenance ended

Under maintenance for 15 minutes

Mar 08, 2026

Operational

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We would like to inform you of an incident that...

Mar 31, 2026

Operational

Apr 01, 2026

Operational

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Operational

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Operational

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Operational

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Operational

Apr 16, 2026

The issue affecting voice calls has been fully ...

Apr 17, 2026

Operational

Apr 18, 2026

Maintenance ended

Under maintenance for 15 minutes

Apr 19, 2026

The issue affecting voice calls has been fully ...

Apr 20, 2026

Maintenance ended

Under maintenance for 15 minutes

Apr 21, 2026

Operational

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Operational

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Operational

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Operational

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Operational

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Operational

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Operational

May 12, 2026

We’re enhancing logging in certain areas of the...

Degraded for 8 hours and 57 minutes

May 13, 2026

Degraded

Degraded for 1 day

May 14, 2026

Degraded

Degraded for 1 day

May 15, 2026

Degraded

Degraded for 22 hours and 53 minutes

May 16, 2026

30 days ago

60 days ago

90 days ago

Today

Voice SBC Gateway Secondary

Fail-over instance for PSTN Gateway and voice routing services

100% uptime

Operational

Feb 16, 2026

Maintenance ended

Under maintenance for 30 minutes

Feb 17, 2026

Operational

Feb 18, 2026

Operational

Feb 19, 2026

Operational

Feb 20, 2026

Operational

Feb 21, 2026

Maintenance ended

Under maintenance for 30 minutes

Feb 22, 2026

Operational

Feb 23, 2026

Operational

Feb 24, 2026

Operational

Feb 25, 2026

Operational

Feb 26, 2026

Operational

Feb 27, 2026

Maintenance ended

Under maintenance for 15 minutes

Feb 28, 2026

Operational

Mar 01, 2026

Operational

Mar 02, 2026

Operational

Mar 03, 2026

Operational

Mar 04, 2026

Operational

Mar 05, 2026

Operational

Mar 06, 2026

Operational

Mar 07, 2026

Maintenance ended

Under maintenance for 15 minutes

Mar 08, 2026

Operational

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Mar 30, 2026

We would like to inform you of an incident that...

Mar 31, 2026

Operational

Apr 01, 2026

Operational

Apr 02, 2026

Operational

Apr 03, 2026

Operational

Apr 04, 2026

Operational

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Operational

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Operational

Apr 14, 2026

Operational

Apr 15, 2026

Operational

Apr 16, 2026

The issue affecting voice calls has been fully ...

Apr 17, 2026

Operational

Apr 18, 2026

Maintenance ended

Under maintenance for 15 minutes

Apr 19, 2026

The issue affecting voice calls has been fully ...

Apr 20, 2026

Maintenance ended

Under maintenance for 15 minutes

Apr 21, 2026

Operational

Apr 22, 2026

Operational

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Operational

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Operational

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Operational

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Operational

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Operational

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Operational

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Operational

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Operational

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Operational

May 11, 2026

Operational

May 12, 2026

We’re enhancing logging in certain areas of the...

Degraded for 8 hours and 57 minutes

May 13, 2026

Degraded

Degraded for 1 day

May 14, 2026

Degraded

Degraded for 1 day

May 15, 2026

Degraded

Degraded for 22 hours and 53 minutes

May 16, 2026

30 days ago

60 days ago

90 days ago

Today

Voice SBC Atlas

Atlas voice routing services

100% uptime

Operational

Feb 16, 2026

Maintenance ended

Under maintenance for 30 minutes

Feb 17, 2026

Operational

Feb 18, 2026

Operational

Feb 19, 2026

Operational

Feb 20, 2026

Operational

Feb 21, 2026

Maintenance ended

Under maintenance for 30 minutes

Feb 22, 2026

Operational

Feb 23, 2026

Operational

Feb 24, 2026

Operational

Feb 25, 2026

Operational

Feb 26, 2026

Operational

Feb 27, 2026

Maintenance ended

Under maintenance for 15 minutes

Feb 28, 2026

Operational

Mar 01, 2026

Operational

Mar 02, 2026

Operational

Mar 03, 2026

Operational

Mar 04, 2026

Operational

Mar 05, 2026

Operational

Mar 06, 2026

Operational

Mar 07, 2026

Maintenance ended

Under maintenance for 15 minutes

Mar 08, 2026

Operational

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Operational

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Operational

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Mar 30, 2026

We would like to inform you of an incident that...

Mar 31, 2026

Operational

Apr 01, 2026

Operational

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Operational

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Operational

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Operational

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Operational

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Operational

Apr 16, 2026

The issue affecting voice calls has been fully ...

Apr 17, 2026

Operational

Apr 18, 2026

Maintenance ended

Under maintenance for 15 minutes

Apr 19, 2026

The issue affecting voice calls has been fully ...

Apr 20, 2026

Maintenance ended

Under maintenance for 15 minutes

Apr 21, 2026

Operational

Apr 22, 2026

Operational

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Operational

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Operational

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Operational

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Operational

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Operational

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Operational

May 11, 2026

Operational

May 12, 2026

We’re enhancing logging in certain areas of the...

Degraded for 8 hours and 57 minutes

May 13, 2026

Degraded

Degraded for 1 day

May 14, 2026

Degraded

Degraded for 1 day

May 15, 2026

Degraded

Degraded for 22 hours and 53 minutes

May 16, 2026

30 days ago

60 days ago

90 days ago

Today

Previous incidents

May 16, 2026

Investigating Intermittent Voice Audio Issues

Degraded

Updated May 13, 2026 at 2:08pm UTC

We’re enhancing logging in certain areas of the platform to help us better understand and identify the root cause of the issue.

1 previous update

Conversation Download API Temporarily Unavailable

Degraded

Created May 12, 2026 at 1:18pm UTC

Conversation download API functionality has been temporarily disabled due to rate-limiting issues. This does not affect the normal day-to-day use of Atlas. Please contact the Helpdesk if you have any questions.

Previous updates