Incidents reported on status page for Connectel https://status.connectel.app/en en https://status.connectel.app/en/incident/725830 Thu, 25 Sep 2025 21:00:00 -0000 https://status.connectel.app/en/incident/725830#9629f3999771ea21b6e8937fa19d977f16ad17fb3a0d75f3594b714b99dc729d Scheduled maintenance will be performed to improve the platform’s stability and security. During this time, users may experience temporary service disruptions. We apologize for any inconvenience and appreciate your understanding. https://status.connectel.app/en/incident/725830 Thu, 25 Sep 2025 21:00:00 -0000 https://status.connectel.app/en/incident/725830#9629f3999771ea21b6e8937fa19d977f16ad17fb3a0d75f3594b714b99dc729d Scheduled maintenance will be performed to improve the platform’s stability and security. During this time, users may experience temporary service disruptions. We apologize for any inconvenience and appreciate your understanding. https://status.connectel.app/en/incident/725830 Thu, 25 Sep 2025 21:00:00 -0000 https://status.connectel.app/en/incident/725830#9629f3999771ea21b6e8937fa19d977f16ad17fb3a0d75f3594b714b99dc729d Scheduled maintenance will be performed to improve the platform’s stability and security. During this time, users may experience temporary service disruptions. We apologize for any inconvenience and appreciate your understanding. https://status.connectel.app/en/incident/725830 Thu, 25 Sep 2025 21:00:00 -0000 https://status.connectel.app/en/incident/725830#9629f3999771ea21b6e8937fa19d977f16ad17fb3a0d75f3594b714b99dc729d Scheduled maintenance will be performed to improve the platform’s stability and security. During this time, users may experience temporary service disruptions. We apologize for any inconvenience and appreciate your understanding. https://status.connectel.app/en/incident/725830 Thu, 25 Sep 2025 21:00:00 -0000 https://status.connectel.app/en/incident/725830#9629f3999771ea21b6e8937fa19d977f16ad17fb3a0d75f3594b714b99dc729d Scheduled maintenance will be performed to improve the platform’s stability and security. During this time, users may experience temporary service disruptions. We apologize for any inconvenience and appreciate your understanding. https://status.connectel.app/en/incident/725830 Thu, 25 Sep 2025 21:00:00 -0000 https://status.connectel.app/en/incident/725830#9629f3999771ea21b6e8937fa19d977f16ad17fb3a0d75f3594b714b99dc729d Scheduled maintenance will be performed to improve the platform’s stability and security. During this time, users may experience temporary service disruptions. We apologize for any inconvenience and appreciate your understanding. https://status.connectel.app/en/incident/725830 Thu, 25 Sep 2025 21:00:00 -0000 https://status.connectel.app/en/incident/725830#9629f3999771ea21b6e8937fa19d977f16ad17fb3a0d75f3594b714b99dc729d Scheduled maintenance will be performed to improve the platform’s stability and security. During this time, users may experience temporary service disruptions. We apologize for any inconvenience and appreciate your understanding. https://status.connectel.app/en/incident/724596 Mon, 15 Sep 2025 13:31:00 -0000 https://status.connectel.app/en/incident/724596#f9b79e966427f986919009d02e7bfee7f322594cbe1433030ed8d0c3032e0b26 We want to inform you about an incident that occurred on September 13 between 22:36–23:30 CEST, which affected the Atlas Platform services and functions. During this time, users experienced loss of functionality. The issue was caused by a configuration error in how certain services connected to the cache. After an automatic failover, some requests continued pointing to the wrong node, which was in read-only mode. We resolved the issue by updating all services to use the correct cluster connection, ensuring smooth failover in the future. All systems are now fully operational. We apologize for the disruption. If you experienced issues and need assistance, please contact our Helpdesk at helpdesk@connectel.se or +46 771 12 12 10. https://status.connectel.app/en/incident/724596 Mon, 15 Sep 2025 13:31:00 -0000 https://status.connectel.app/en/incident/724596#f9b79e966427f986919009d02e7bfee7f322594cbe1433030ed8d0c3032e0b26 We want to inform you about an incident that occurred on September 13 between 22:36–23:30 CEST, which affected the Atlas Platform services and functions. During this time, users experienced loss of functionality. The issue was caused by a configuration error in how certain services connected to the cache. After an automatic failover, some requests continued pointing to the wrong node, which was in read-only mode. We resolved the issue by updating all services to use the correct cluster connection, ensuring smooth failover in the future. All systems are now fully operational. We apologize for the disruption. If you experienced issues and need assistance, please contact our Helpdesk at helpdesk@connectel.se or +46 771 12 12 10. https://status.connectel.app/en/incident/724596 Mon, 15 Sep 2025 13:31:00 -0000 https://status.connectel.app/en/incident/724596#f9b79e966427f986919009d02e7bfee7f322594cbe1433030ed8d0c3032e0b26 We want to inform you about an incident that occurred on September 13 between 22:36–23:30 CEST, which affected the Atlas Platform services and functions. During this time, users experienced loss of functionality. The issue was caused by a configuration error in how certain services connected to the cache. After an automatic failover, some requests continued pointing to the wrong node, which was in read-only mode. We resolved the issue by updating all services to use the correct cluster connection, ensuring smooth failover in the future. All systems are now fully operational. We apologize for the disruption. If you experienced issues and need assistance, please contact our Helpdesk at helpdesk@connectel.se or +46 771 12 12 10. https://status.connectel.app/en/incident/724596 Mon, 15 Sep 2025 13:31:00 -0000 https://status.connectel.app/en/incident/724596#f9b79e966427f986919009d02e7bfee7f322594cbe1433030ed8d0c3032e0b26 We want to inform you about an incident that occurred on September 13 between 22:36–23:30 CEST, which affected the Atlas Platform services and functions. During this time, users experienced loss of functionality. The issue was caused by a configuration error in how certain services connected to the cache. After an automatic failover, some requests continued pointing to the wrong node, which was in read-only mode. We resolved the issue by updating all services to use the correct cluster connection, ensuring smooth failover in the future. All systems are now fully operational. We apologize for the disruption. If you experienced issues and need assistance, please contact our Helpdesk at helpdesk@connectel.se or +46 771 12 12 10. https://status.connectel.app/en/incident/724596 Mon, 15 Sep 2025 13:31:00 -0000 https://status.connectel.app/en/incident/724596#f9b79e966427f986919009d02e7bfee7f322594cbe1433030ed8d0c3032e0b26 We want to inform you about an incident that occurred on September 13 between 22:36–23:30 CEST, which affected the Atlas Platform services and functions. During this time, users experienced loss of functionality. The issue was caused by a configuration error in how certain services connected to the cache. After an automatic failover, some requests continued pointing to the wrong node, which was in read-only mode. We resolved the issue by updating all services to use the correct cluster connection, ensuring smooth failover in the future. All systems are now fully operational. We apologize for the disruption. If you experienced issues and need assistance, please contact our Helpdesk at helpdesk@connectel.se or +46 771 12 12 10. https://status.connectel.app/en/incident/724596 Mon, 15 Sep 2025 13:31:00 -0000 https://status.connectel.app/en/incident/724596#f9b79e966427f986919009d02e7bfee7f322594cbe1433030ed8d0c3032e0b26 We want to inform you about an incident that occurred on September 13 between 22:36–23:30 CEST, which affected the Atlas Platform services and functions. During this time, users experienced loss of functionality. The issue was caused by a configuration error in how certain services connected to the cache. After an automatic failover, some requests continued pointing to the wrong node, which was in read-only mode. We resolved the issue by updating all services to use the correct cluster connection, ensuring smooth failover in the future. All systems are now fully operational. We apologize for the disruption. If you experienced issues and need assistance, please contact our Helpdesk at helpdesk@connectel.se or +46 771 12 12 10. https://status.connectel.app/en/incident/724596 Mon, 15 Sep 2025 13:31:00 -0000 https://status.connectel.app/en/incident/724596#f9b79e966427f986919009d02e7bfee7f322594cbe1433030ed8d0c3032e0b26 We want to inform you about an incident that occurred on September 13 between 22:36–23:30 CEST, which affected the Atlas Platform services and functions. During this time, users experienced loss of functionality. The issue was caused by a configuration error in how certain services connected to the cache. After an automatic failover, some requests continued pointing to the wrong node, which was in read-only mode. We resolved the issue by updating all services to use the correct cluster connection, ensuring smooth failover in the future. All systems are now fully operational. We apologize for the disruption. If you experienced issues and need assistance, please contact our Helpdesk at helpdesk@connectel.se or +46 771 12 12 10. https://status.connectel.app/en Sat, 13 Sep 2025 21:37:53 +0000 https://status.connectel.app/en#3936cd1ec4685d9b8da920a44cadad6fd63737974ce2d675df789e6e5ab645b3 API recovered https://status.connectel.app/en Sat, 13 Sep 2025 21:37:51 +0000 https://status.connectel.app/en#433540c61d39e852a20ee7e18cdec7fac9045001165cd080994e00aa815ced8c Search recovered https://status.connectel.app/en Sat, 13 Sep 2025 21:30:05 +0000 https://status.connectel.app/en#3936cd1ec4685d9b8da920a44cadad6fd63737974ce2d675df789e6e5ab645b3 API went down https://status.connectel.app/en Sat, 13 Sep 2025 21:14:04 +0000 https://status.connectel.app/en#ac01107d46aa5c60c271f6bb1439cfec558d822c091d9b2ba9d7285769723853 API recovered https://status.connectel.app/en Sat, 13 Sep 2025 20:36:05 +0000 https://status.connectel.app/en#ac01107d46aa5c60c271f6bb1439cfec558d822c091d9b2ba9d7285769723853 API went down https://status.connectel.app/en Sat, 13 Sep 2025 20:34:14 +0000 https://status.connectel.app/en#433540c61d39e852a20ee7e18cdec7fac9045001165cd080994e00aa815ced8c Search went down https://status.connectel.app/en Wed, 10 Sep 2025 10:08:11 +0000 https://status.connectel.app/en#0978a6d47357476e09da1ceb65ae300ad45da63ada4aa37a7912f784f9c57ef0 Search recovered https://status.connectel.app/en Wed, 10 Sep 2025 09:58:33 +0000 https://status.connectel.app/en#0978a6d47357476e09da1ceb65ae300ad45da63ada4aa37a7912f784f9c57ef0 Search went down https://status.connectel.app/en/incident/716515 Tue, 02 Sep 2025 06:47:00 -0000 https://status.connectel.app/en/incident/716515#f7fc11131ba770f28182ad9ca06ab215800e848506701854f3d9f73da979bb9f The issue affecting Inbound Swedish voice calls has been fully resolved. Systems are now operating normally. We apologize for the disruption and appreciate your understanding. If you continue to experience any problems, please contact our Helpdesk at helpdesk@connectel.se or +46 771 12 12 10. https://status.connectel.app/en/incident/716515 Tue, 02 Sep 2025 06:47:00 -0000 https://status.connectel.app/en/incident/716515#f7fc11131ba770f28182ad9ca06ab215800e848506701854f3d9f73da979bb9f The issue affecting Inbound Swedish voice calls has been fully resolved. Systems are now operating normally. We apologize for the disruption and appreciate your understanding. If you continue to experience any problems, please contact our Helpdesk at helpdesk@connectel.se or +46 771 12 12 10. https://status.connectel.app/en/incident/716515 Tue, 02 Sep 2025 06:47:00 -0000 https://status.connectel.app/en/incident/716515#f7fc11131ba770f28182ad9ca06ab215800e848506701854f3d9f73da979bb9f The issue affecting Inbound Swedish voice calls has been fully resolved. Systems are now operating normally. We apologize for the disruption and appreciate your understanding. If you continue to experience any problems, please contact our Helpdesk at helpdesk@connectel.se or +46 771 12 12 10. https://status.connectel.app/en/incident/716515 Mon, 01 Sep 2025 16:06:00 -0000 https://status.connectel.app/en/incident/716515#16af0291a67a10e8c8c82c0e23daf9801bed34768ef191f4f87268f27de8c5f8 We are continuing to investigate and will provide an update as soon as possible. https://status.connectel.app/en/incident/716515 Mon, 01 Sep 2025 16:06:00 -0000 https://status.connectel.app/en/incident/716515#16af0291a67a10e8c8c82c0e23daf9801bed34768ef191f4f87268f27de8c5f8 We are continuing to investigate and will provide an update as soon as possible. https://status.connectel.app/en/incident/716515 Mon, 01 Sep 2025 16:06:00 -0000 https://status.connectel.app/en/incident/716515#16af0291a67a10e8c8c82c0e23daf9801bed34768ef191f4f87268f27de8c5f8 We are continuing to investigate and will provide an update as soon as possible. https://status.connectel.app/en/incident/716515 Mon, 01 Sep 2025 13:45:00 -0000 https://status.connectel.app/en/incident/716515#30732bf03a9c301f2881f974718a826ff87ecc26537ff19e27c858da619b1bbf We are currently investigating an issue affecting our voice services. A small portion of incoming calls from Sweden may be cut off if the call duration exceeds 3600 seconds. The issue is related to a sub-vendor, and we have initiated contact with them to find a swift resolution. Users may therefore experience service degradation or difficulties with longer calls. Our team is actively working to identify the root cause and implement a solution. We will provide updates as soon as more information is available. Thank you for your patience. https://status.connectel.app/en/incident/716515 Mon, 01 Sep 2025 13:45:00 -0000 https://status.connectel.app/en/incident/716515#30732bf03a9c301f2881f974718a826ff87ecc26537ff19e27c858da619b1bbf We are currently investigating an issue affecting our voice services. A small portion of incoming calls from Sweden may be cut off if the call duration exceeds 3600 seconds. The issue is related to a sub-vendor, and we have initiated contact with them to find a swift resolution. Users may therefore experience service degradation or difficulties with longer calls. Our team is actively working to identify the root cause and implement a solution. We will provide updates as soon as more information is available. Thank you for your patience. https://status.connectel.app/en/incident/716515 Mon, 01 Sep 2025 13:45:00 -0000 https://status.connectel.app/en/incident/716515#30732bf03a9c301f2881f974718a826ff87ecc26537ff19e27c858da619b1bbf We are currently investigating an issue affecting our voice services. A small portion of incoming calls from Sweden may be cut off if the call duration exceeds 3600 seconds. The issue is related to a sub-vendor, and we have initiated contact with them to find a swift resolution. Users may therefore experience service degradation or difficulties with longer calls. Our team is actively working to identify the root cause and implement a solution. We will provide updates as soon as more information is available. Thank you for your patience. https://status.connectel.app/en/incident/713649 Sat, 30 Aug 2025 07:30:02 -0000 https://status.connectel.app/en/incident/713649#25d4a43b3c31180567e1d6cebcaefe92707090282b0cf335f09b7ca88c13e628 Maintenance completed https://status.connectel.app/en/incident/713649 Sat, 30 Aug 2025 07:30:02 -0000 https://status.connectel.app/en/incident/713649#25d4a43b3c31180567e1d6cebcaefe92707090282b0cf335f09b7ca88c13e628 Maintenance completed https://status.connectel.app/en/incident/713649 Sat, 30 Aug 2025 07:30:02 -0000 https://status.connectel.app/en/incident/713649#25d4a43b3c31180567e1d6cebcaefe92707090282b0cf335f09b7ca88c13e628 Maintenance completed https://status.connectel.app/en/incident/713649 Sat, 30 Aug 2025 07:30:02 -0000 https://status.connectel.app/en/incident/713649#25d4a43b3c31180567e1d6cebcaefe92707090282b0cf335f09b7ca88c13e628 Maintenance completed https://status.connectel.app/en/incident/713649 Sat, 30 Aug 2025 07:30:02 -0000 https://status.connectel.app/en/incident/713649#25d4a43b3c31180567e1d6cebcaefe92707090282b0cf335f09b7ca88c13e628 Maintenance completed https://status.connectel.app/en/incident/713649 Sat, 30 Aug 2025 07:30:02 -0000 https://status.connectel.app/en/incident/713649#25d4a43b3c31180567e1d6cebcaefe92707090282b0cf335f09b7ca88c13e628 Maintenance completed https://status.connectel.app/en/incident/713649 Sat, 30 Aug 2025 07:30:02 -0000 https://status.connectel.app/en/incident/713649#25d4a43b3c31180567e1d6cebcaefe92707090282b0cf335f09b7ca88c13e628 Maintenance completed https://status.connectel.app/en/incident/713649 Sat, 30 Aug 2025 07:00:01 -0000 https://status.connectel.app/en/incident/713649#3fcd885983300d375d37b3c61c7b087f72a8a719fce2e8f5e68cf63e91c179b0 We will be performing routine system maintenance and patching to improve the stability and security of our services. No action is required on your part. Users can expect general service degradation during this window. https://status.connectel.app/en/incident/713649 Sat, 30 Aug 2025 07:00:01 -0000 https://status.connectel.app/en/incident/713649#3fcd885983300d375d37b3c61c7b087f72a8a719fce2e8f5e68cf63e91c179b0 We will be performing routine system maintenance and patching to improve the stability and security of our services. No action is required on your part. Users can expect general service degradation during this window. https://status.connectel.app/en/incident/713649 Sat, 30 Aug 2025 07:00:01 -0000 https://status.connectel.app/en/incident/713649#3fcd885983300d375d37b3c61c7b087f72a8a719fce2e8f5e68cf63e91c179b0 We will be performing routine system maintenance and patching to improve the stability and security of our services. No action is required on your part. Users can expect general service degradation during this window. https://status.connectel.app/en/incident/713649 Sat, 30 Aug 2025 07:00:01 -0000 https://status.connectel.app/en/incident/713649#3fcd885983300d375d37b3c61c7b087f72a8a719fce2e8f5e68cf63e91c179b0 We will be performing routine system maintenance and patching to improve the stability and security of our services. No action is required on your part. Users can expect general service degradation during this window. https://status.connectel.app/en/incident/713649 Sat, 30 Aug 2025 07:00:01 -0000 https://status.connectel.app/en/incident/713649#3fcd885983300d375d37b3c61c7b087f72a8a719fce2e8f5e68cf63e91c179b0 We will be performing routine system maintenance and patching to improve the stability and security of our services. No action is required on your part. Users can expect general service degradation during this window. https://status.connectel.app/en/incident/713649 Sat, 30 Aug 2025 07:00:01 -0000 https://status.connectel.app/en/incident/713649#3fcd885983300d375d37b3c61c7b087f72a8a719fce2e8f5e68cf63e91c179b0 We will be performing routine system maintenance and patching to improve the stability and security of our services. No action is required on your part. Users can expect general service degradation during this window. https://status.connectel.app/en/incident/713649 Sat, 30 Aug 2025 07:00:01 -0000 https://status.connectel.app/en/incident/713649#3fcd885983300d375d37b3c61c7b087f72a8a719fce2e8f5e68cf63e91c179b0 We will be performing routine system maintenance and patching to improve the stability and security of our services. No action is required on your part. Users can expect general service degradation during this window. https://status.connectel.app/en/incident/612909 Tue, 26 Aug 2025 21:38:07 -0000 https://status.connectel.app/en/incident/612909#9caeb5cc739f9043aa6ddf737fa7c8253ddfe259eeedd7a9f25ec9bbf6e16033 Maintenance completed https://status.connectel.app/en/incident/612909 Tue, 26 Aug 2025 21:00:00 -0000 https://status.connectel.app/en/incident/612909#d7919ca46d668b5641317e58cdbe1d390ac82a5dc0e3b43aa2b4c59ea53bbd8f We will be performing routine system maintenance and patching to improve the stability and security of our services. No action is required on your part. Users can expect general service degradation during this window. https://status.connectel.app/en/incident/612909 Tue, 26 Aug 2025 21:00:00 -0000 https://status.connectel.app/en/incident/612909#d7919ca46d668b5641317e58cdbe1d390ac82a5dc0e3b43aa2b4c59ea53bbd8f We will be performing routine system maintenance and patching to improve the stability and security of our services. No action is required on your part. Users can expect general service degradation during this window. https://status.connectel.app/en Fri, 22 Aug 2025 14:31:53 +0000 https://status.connectel.app/en#df600103fd675bf774c11724cbbfb073cccbd8fe6975dae164ca8018f7bfe2f7 Search recovered https://status.connectel.app/en Fri, 22 Aug 2025 14:27:10 +0000 https://status.connectel.app/en#df600103fd675bf774c11724cbbfb073cccbd8fe6975dae164ca8018f7bfe2f7 Search went down https://status.connectel.app/en Mon, 04 Aug 2025 07:12:14 +0000 https://status.connectel.app/en#94845532a12e961573551cb72add5831728fbc284faf90981e8983bd113a685b Search recovered https://status.connectel.app/en Mon, 04 Aug 2025 07:11:28 +0000 https://status.connectel.app/en#39c72923beaea105bd649b9d68022f0b845881dd69abbcf8b4fa225a0f63ab73 Voice SBC Atlas recovered https://status.connectel.app/en Mon, 04 Aug 2025 07:08:41 +0000 https://status.connectel.app/en#39c72923beaea105bd649b9d68022f0b845881dd69abbcf8b4fa225a0f63ab73 Voice SBC Atlas went down https://status.connectel.app/en Mon, 04 Aug 2025 07:08:20 +0000 https://status.connectel.app/en#94845532a12e961573551cb72add5831728fbc284faf90981e8983bd113a685b Search went down https://status.connectel.app/en Thu, 24 Jul 2025 23:25:01 +0000 https://status.connectel.app/en#f316f964d99245135516ed1cb5ade1edcec3901f22853779da3fb52d892a4958 Search recovered https://status.connectel.app/en Thu, 24 Jul 2025 23:09:17 +0000 https://status.connectel.app/en#f316f964d99245135516ed1cb5ade1edcec3901f22853779da3fb52d892a4958 Search went down https://status.connectel.app/en Mon, 14 Jul 2025 11:44:15 +0000 https://status.connectel.app/en#0a08d2e2c7d73453e1f5f1ff0afa044ada838ddf1081b9527e472be2cb874f19 Search recovered https://status.connectel.app/en Mon, 14 Jul 2025 11:41:29 +0000 https://status.connectel.app/en#0a08d2e2c7d73453e1f5f1ff0afa044ada838ddf1081b9527e472be2cb874f19 Search went down https://status.connectel.app/en Tue, 08 Jul 2025 09:20:19 +0000 https://status.connectel.app/en#9c489a4a18093a160f172f23baa4b809c8d6d7b7658ceb8981ea8e819a37b274 Search recovered https://status.connectel.app/en Tue, 08 Jul 2025 09:15:32 +0000 https://status.connectel.app/en#9c489a4a18093a160f172f23baa4b809c8d6d7b7658ceb8981ea8e819a37b274 Search went down https://status.connectel.app/en/incident/609637 Tue, 01 Jul 2025 20:21:57 -0000 https://status.connectel.app/en/incident/609637#cbd49dc0c6f040ac1e24d2220554ad5e197308ec2938eec58b2865264adffd03 Maintenance completed https://status.connectel.app/en/incident/609637 Tue, 01 Jul 2025 20:21:57 -0000 https://status.connectel.app/en/incident/609637#cbd49dc0c6f040ac1e24d2220554ad5e197308ec2938eec58b2865264adffd03 Maintenance completed https://status.connectel.app/en/incident/609637 Tue, 01 Jul 2025 20:21:57 -0000 https://status.connectel.app/en/incident/609637#cbd49dc0c6f040ac1e24d2220554ad5e197308ec2938eec58b2865264adffd03 Maintenance completed https://status.connectel.app/en/incident/609637 Tue, 01 Jul 2025 20:00:53 -0000 https://status.connectel.app/en/incident/609637#7166869952b078e404faf9bf51a601360370b1f32c5a6c30c83e44a891c7952c We will be performing routine system maintenance and patching to improve the stability and security of our services. No action is required on your part. Users can expect cuts and short degradations in voice call establishment during this period. We aim to minimize any impact and thank you for your understanding. https://status.connectel.app/en/incident/609637 Tue, 01 Jul 2025 20:00:53 -0000 https://status.connectel.app/en/incident/609637#7166869952b078e404faf9bf51a601360370b1f32c5a6c30c83e44a891c7952c We will be performing routine system maintenance and patching to improve the stability and security of our services. No action is required on your part. Users can expect cuts and short degradations in voice call establishment during this period. We aim to minimize any impact and thank you for your understanding. https://status.connectel.app/en/incident/609637 Tue, 01 Jul 2025 20:00:53 -0000 https://status.connectel.app/en/incident/609637#7166869952b078e404faf9bf51a601360370b1f32c5a6c30c83e44a891c7952c We will be performing routine system maintenance and patching to improve the stability and security of our services. No action is required on your part. Users can expect cuts and short degradations in voice call establishment during this period. We aim to minimize any impact and thank you for your understanding. https://status.connectel.app/en/incident/609637 Tue, 01 Jul 2025 20:00:53 -0000 https://status.connectel.app/en/incident/609637#7166869952b078e404faf9bf51a601360370b1f32c5a6c30c83e44a891c7952c We will be performing routine system maintenance and patching to improve the stability and security of our services. No action is required on your part. Users can expect cuts and short degradations in voice call establishment during this period. We aim to minimize any impact and thank you for your understanding. https://status.connectel.app/en/incident/609637 Tue, 01 Jul 2025 20:00:53 -0000 https://status.connectel.app/en/incident/609637#7166869952b078e404faf9bf51a601360370b1f32c5a6c30c83e44a891c7952c We will be performing routine system maintenance and patching to improve the stability and security of our services. No action is required on your part. Users can expect cuts and short degradations in voice call establishment during this period. We aim to minimize any impact and thank you for your understanding. https://status.connectel.app/en/incident/609637 Tue, 01 Jul 2025 20:00:53 -0000 https://status.connectel.app/en/incident/609637#7166869952b078e404faf9bf51a601360370b1f32c5a6c30c83e44a891c7952c We will be performing routine system maintenance and patching to improve the stability and security of our services. No action is required on your part. Users can expect cuts and short degradations in voice call establishment during this period. We aim to minimize any impact and thank you for your understanding. https://status.connectel.app/en/incident/611756 Mon, 30 Jun 2025 13:08:00 -0000 https://status.connectel.app/en/incident/611756#2b0e06a4bf1bd91376076de186efc0cb031d8471810ca6a4a4a1599dcdaa9e64 We want to inform you about an incident that occurred on June 30 between 13:39 and 13:51 CEST, which affected Atlas Voice. During this time, users may have experienced service degradation and the inability to make or receive calls. The issue has since been resolved, and all systems are operating normally. Our team has conducted a post-incident review to ensure improved detection and response in the future. We apologize for not reporting this in real-time and for any inconvenience caused. If you experienced issues during that time and need support, or would like to receive a RFO, please contact our Helpdesk at helpdesk@connectel.se or +46 771 12 12 10.